About Us

Professional Cleaning Services With Natural Products

Owned by a woman and serviced in the Durham area for 5 years

My name is Marlenis Isaac Martinez, owner of cleaning service provider Fresh & Shiny for commercial and residential businesses in Ajax, ON.

Welcome to Fresh & Shiny Cleaning Services

I have a passion for cleanliness and feel the cleanliness and brightness of houses, offices, bathrooms, and other spaces; they make me feel special and I would like to make others feel special too. That is why I decided to open my cleaning company. I am here to offer cleaning service with natural products. Customer satisfaction is my main goal, we do not finish until you are satisfied.

Commitment to Excellence and Customer Satisfaction

Our Vision

To be the premier provider of cleaning services, setting the highest industry standards for excellence and reliability. We envision a world where cleanliness enhances the quality of life for individuals and the environment. Through our dedication to sustainable practices, exceptional customer service, and a committed team, we aim to transform every space we touch into a clean, safe, and inviting haven for all.”

This vision statement reflects the company’s commitment to excellence, sustainability, customer satisfaction, and the broader goal of making the world a cleaner and healthier place. It provides a clear sense of purpose and direction for the company and its employees.

Our Mission

At Fresh & Shiny, our mission is to provide exceptional cleaning services that enhance the quality of life for our clients while contributing to a cleaner, healthier, and more sustainable environment. Excellence: We are committed to delivering top-notch cleaning services that exceed our clients’ expectations. Our attention to detail and dedication to quality are the cornerstones of our work.
Integrity: We conduct our business with honesty, transparency, and the highest ethical standards. Trust is the foundation of our client relationships.Environmental Responsibility: We are dedicated to using eco-friendly cleaning products and practices to reduce our environmental footprint. We believe in promoting a healthier planet for future generations.Customer-Centric: Our clients are at the heart of everything we do. We listen to their needs, provide tailored solutions, and continuously strive to improve our services.

Our Values

Customer Satisfaction: Ensure that every customer is delighted with our services by consistently exceeding their expectations.
Quality Assurance: Provide top-notch cleaning services by using the best products and techniques, ensuring cleanliness and hygiene.
Reliability: Be punctual, dependable, and trustworthy in all our commitments and appointments.
Attention to Detail: Pay meticulous attention to every nook and corner, leaving no area untouched or unclean.
Environmental Responsibility: Use eco-friendly cleaning products and practices to minimize our environmental impact.
Professionalism: Maintain a highly trained and courteous team of cleaning professionals who are dedicated to upholding our company’s standards.
Transparency: Be open and honest in all our dealings, including pricing and service specifications.

Flexibility: Offer customizable cleaning solutions tailored to the unique needs and preferences of each client.

Communication: Maintain open lines of communication wit

Our Guarantee

Satisfaction Guarantee: Fresh & Shiny offer a satisfaction guarantee, we will do whatever it takes to ensure that our customer are happy with our cleaning service. If the customer is not satisfied with any aspect of the cleaning, our company will return to re-clean the area in question at no extra cost.
Quality Assurance: Fresh & Shiny guarantee the quality of our cleaning services. We use a special cleaning techniques to ensure a high level of cleanliness.